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Diploma in Total Quality Management Course in Havelian, Pakistan.

What does total quality management mean?
Total Quality Management (TQM) is a management framework based on the belief that an organization can
build long-term success by having all its members, from low-level workers to its highest ranking
executives, focus on improving quality and, thus, delivering customer satisfaction.

What is total quality management example?
Total Quality Management Example:
One of the most famous examples of total quality management is Toyota. Toyota implemented Kanban System
to make its assembly line more efficient. The company decided to keep just enough inventories to
fulfill customer orders as they were generated.

What is importance of TQM?
TQM provides the quality assurance that customers will get what they expect, as well as a process for
managing unsatisfied customers, make needed corrections and prevent similar reoccurrences.

What are the objectives of TQM?
Goals of Total Quality Management (TQM)
Improve customer service, Make sure employees are trained in quality, Increase employee productivity,
Focus on continual process improvement of procedures.

What are the benefits of TQM?
Benefits of Total Quality Management
Strengthened competitive position.
Adaptability to changing or emerging market conditions and to environmental and other government regulations.
Higher productivity.
Enhanced market image.
Elimination of defects and waste.
Reduced costs and better cost management.
Higher profitability.

Contact and Address:

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Total Quality Management Course in Rawalpindi


051-8736681, 0311-5193625, 0092-335-4176949, Office # 27, Second Floor, Maryam Shadi
Hall Plaza (Airies Plaza), Shamsabad, Murree Road, Rawalpindi, Pakistan 46000
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